Instrument Field Application Scientist
EMD Millipore
Houston, Texas

At EMD Millipore, one of the top three investors in R& D in the Life Science Tools industry, we develop cutting-edge technologies and services for bioscience research and biopharmaceutical manufacturing. Innovation drives everything we do. And it’s reinforced by our collaborative culture, pioneering spirit and unwavering focus on the world’s most challenging human health issues. Now, as a division of Merck KGaA, a global force in chemicals and pharmaceuticals with 40 000 employees in 67 countries we’re even better placed to offer careers that are more satisfying, challenging and rewarding.

The Instrument Field Application Scientist (IFAS) group supports EMD Millipore Instrumentation and platforms, focused specifically on Guava , Luminex and Amnis FlowSight instrumentation, software and associated kits.

Essential Responsibilities:

• Provide highly technical pre-sales and post-sales support to customers adopting, converting to, and/or optimizing/troubleshooting EMD Millipore instrumentation and platforms.

• Install hardware and software and train customers on Guava, Luminex and Amnis FlowSight instruments and kits.

• Provide in-field post-sales troubleshooting and optimizing support for Guava, Luminex and Amnis FlowSight instruments and kits.

• Give customer presentations and seminars on products within instrumentation platform portfolio.

• Work in field with Multiplex Cytometry Specialists (MCS) and Account Managers (AM) to identify and qualify instrumentation leads and support instrumentation demonstrations.

• Assist Product Management/R&D in assessing potential applications of company products to meet customer needs.

• Provide follow-up support in disseminating technical information on specific applications to assist customers in optimizing applications.

• Responsible for manually demonstrating products and applications in key accounts and training customer and Account Managers on proper usage.

• Play a key role in enhancing differentiation of products and services on scientific, technical, and competitive principles.

• Provide feedback on market needs and issues with products and applications to Technical Services, R&D and Marketing.

• Support sales in marketing new products and applications through technical seminars, poster sessions, demonstrations, focused sales calls, and thought-leader networking.

• Network with opinion leaders in the key focus product areas

Territory Description:

- This Southern United States Instrument Field Application Scientist (IFAS) position must be based in the Houston, TX area. Consideration will also be given to candidates in Dallas, TX.

- This territory will require 70% overnight travel.

Requirements:

• Ph.D. preferred, or Master’s degree, in biological-based science with at least two years of flow 
  cytometry and cell biology laboratory experience.

• FAS, Sales, or Sales Support experience preferred.

• Demonstrated ability to troubleshoot and optimize a protocol.

• Ability to innovate and collaborate to develop solutions to complex problems.

• Demonstrated ability to work in a matrixed organization, inspiring teamwork to achieve results.

• Excellent time management skills.

• Demonstrated ability to implement and execute successful plans of action that balance 
  activities with customer needs, sales needs, and divisional needs.

• Ability to travel domestically and internationally as required.

For complete job description and to apply, please visit:
http://www.emdserono.com/en/careers/job_center/job_center/jobsearch/job-1200145/Instrument_Field_Application_Scientist%2C_Texas.html?mode=detail&page=&searchType=advanced&jobLanguage=en&searchType=advanced&searchString=Instrument%20Field%20Application%20Scientist&sortBy=date&collapse=true

EMD Millipore is an Equal Opportunities Employer.