Field Application Scientist

Overall Objective

NanoCellect Wolf installations are expected to grow rapidly driving the demand for high quality demos, customer training, and technical support. We are looking for a Field Applications Scientists, to be based in our Boston and San Francisco and East coast regions, for training and supporting customers. If you enjoy bringing new technologies to market, embrace challenge, and are capable of fitting in a flexible and multidisciplinary environment, then this position may be for you. The successful applicant will provide complex applications support, troubleshooting and diagnosis on NanoCellect systems in life science research settings. The Field Applications Scientist will be responsible to provide operator training on instruments and teaching customers how to develop their own assays using the Wolf system. This position also has a pre-sales function and works closely as a partner with the sales and marketing team.

Key Results Expected

·         Perform demos of the company's WOLF cell sorter to potential customers.

·         Provide comprehensive technical training and support for NanoCellect Wolf technology, including hands-on lab and software demos and training.

·         Provide ongoing support and troubleshooting for customers in person, and via phone, email, and web

·         Provide pre and post sales technical and scientific presentations, to small groups and large audiences on the use of Wolf technology

·         Carry out laboratory projects that include customer demonstrations, proof of principle experiments, and new product evaluations/testing

·         Participate in new product development projects as a representative of the commercial and technical support teams

·         Serve as voice of the customer to product management for product improvements and new applications

·         Develop and implement training plans and course modules

·         Assist in the creation and review of technical materials including manuals, application notes, and presentations

·         Create and maintain customer contact and support related information in the company enterprise database

Skills & Experience

·         Ph.D. in Biology related field (or BS/MS with equivalent experience) and strong background working in Cell Analysis is required

·         3-5 years of hands-on laboratory experience in Cell Analysis, protein biochemistry, Immunology, drug discovery/molecular pharmacology, or related field is required.

·         Experience with Flow Cytometry and Cell Sorting, and hands-on analysis of data from complex systems is preferred

·         Strong communication skills and experience delivering scientific presentations

·         Skilled in troubleshooting software, instrumentation, applications, and analysis of data from cell sorters and flow cytometers.

·         Independent thinker with excellent problem solving and interpersonal skills

·         Commitment to excellence in customer service

·         Excellent organizational skills and technical writing ability

·         Ability to travel 50% of the time

The successful candidate will join an interdisciplinary and innovative startup team that is developing cutting edge technologies in a fast paced, collaborative environment. NanoCellect Biomedical is an equal opportunity employer. We offer a positive, diverse and exciting work environment with the potential for career growth. To apply for this position, please email your cover letter, resume, and salary requirements to: