Cellquest crashing

From: Abby Kelliher (allena@helix.mgh.harvard.edu)
Date: Thu Mar 30 2000 - 16:54:49 EST


Hello -
I have recently begun having a very annoying problem with my Mac on my
FacsCalibur.  Several times a day, when I try to print I get an error
message which reads something like:  Not enough memory, close some views
and try again.  It is usually the only document open and it is a normal
(usual file size which for years I have not had this problem with) file
size.  The computer then freezes up.  The only way for me to get it back is
for me to unplug the computer from the wall.  I have been working with BD
for a couple of days on this problem, but we have been unable to solve it
yet.  We have tried:  1)rebuilding the desktop with the extensions off
 2)rebuilding the desktop with the extensions on 3) throwing out the finder
preferences and rebuilding the desktop 4) run disk first aid from the Mac
operating system cd (finds an error everytime I run it and supposedly
repairs it 5) upped the memory allotment to cellquest 6) upped the disk
cache

It appears I was having a problem with the network as well, but I don't
think the two problems are necessarily related.  A few minutes ago, the
worklist manager just quit on its own (while running) and left cellquest
and the loader manager open  but uncontrollable.  When I tried a force
quit, the computer locked up on me.  I have had it freeze up on two other
occasions while acquiring data.

If anyone has any suggestions, I would GREATLY appreciate hearing them.  I
am at my wits end right now.

Thanks in advance!

Abby


Abby Kelliher
Clinical Flow Cytometry Laboratory
Warren Bldg.  Room 112
Massachusetts General Hospital
275 Charles St.
Boston, MA  02114

617-726-8487



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