Abby, Although the crash/lock-up experiences I have had have been on the Facstar Plus while running Cellquest. I have found that if the CD player is running or was run at any time after Cellquest was started I can have a "freeze". The machine will completely lock-up and I too must shut down from the wall (in my case - turn off the surge protector) and reboot. This usually happens when I'm sorting - in other words when you have other BD functions/programs running in conjuntion with Cellquest. I've also had it lock up when I've only run Cellquest but I've collected 150 to 200ish files continuously. Jeanene Jeanene Swiggett, BS MT(ASCP)SH General Surgery Research Cannon Research Center Carolinas Medical Center Charlotte, NC 704-355-7269 jswigget@carolinas.org > -----Original Message----- > From: Abby Kelliher [SMTP:allena@helix.mgh.harvard.edu] > Sent: Thursday, March 30, 2000 4:55 PM > To: Cytometry Mailing List > Subject: Cellquest crashing > > > Hello - > I have recently begun having a very annoying problem with my Mac on my > FacsCalibur. Several times a day, when I try to print I get an error > message which reads something like: Not enough memory, close some views > and try again. It is usually the only document open and it is a normal > (usual file size which for years I have not had this problem with) file > size. The computer then freezes up. The only way for me to get it back > is > for me to unplug the computer from the wall. I have been working with BD > for a couple of days on this problem, but we have been unable to solve it > yet. We have tried: 1)rebuilding the desktop with the extensions off > 2)rebuilding the desktop with the extensions on 3) throwing out the > finder > preferences and rebuilding the desktop 4) run disk first aid from the Mac > operating system cd (finds an error everytime I run it and supposedly > repairs it 5) upped the memory allotment to cellquest 6) upped the disk > cache > > It appears I was having a problem with the network as well, but I don't > think the two problems are necessarily related. A few minutes ago, the > worklist manager just quit on its own (while running) and left cellquest > and the loader manager open but uncontrollable. When I tried a force > quit, the computer locked up on me. I have had it freeze up on two other > occasions while acquiring data. > > If anyone has any suggestions, I would GREATLY appreciate hearing them. I > am at my wits end right now. > > Thanks in advance! > > Abby > > > Abby Kelliher > Clinical Flow Cytometry Laboratory > Warren Bldg. Room 112 > Massachusetts General Hospital > 275 Charles St. > Boston, MA 02114 > > 617-726-8487 >
This archive was generated by hypermail 2b29 : Sat Mar 10 2001 - 19:31:14 EST