Re: No BD Service Contract = slower response?

From: Joseph Webster (J.Webster@centenary.usyd.edu.AU)
Date: Tue Sep 07 1999 - 19:05:24 EST

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We have a maintenance contract on the FACScan but not on the sorters,
for a number of complex reasons.

Our contract includes "Priority of service", if we don't buy the
contract, we don't buy the priority...
That's one of the reasons...  ;~)

	Joseph.

Joseph Webster, Flow Cytometry Facility,
Centenary Institute
Locked Bag No.6, Newtown, NSW 2042, AUSTRALIA.
Ph: 61-2-9565-6110 	Fax: 61-2-9565-6101
e-mail: J.Webster@centenary.usyd.edu.au

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