=============
Position Title: Manager / Director, Science and Technology
Services
Location: BD-Japan (Tokyo)
Job Code: BJ-J-KW
BECTON DICKINSON is a long-standing, global Fortune 500 leader in the
medical products, technology and diagnostics industry and has been
operating in Japan for 40 years through dealers and has been direct for 26
years. Recently Becton Dickinson created a Diagnostics and Research (D&R)
Division in Japan (BD-J) by consolidating traditional strategy centers into
a newly transformed organization composed of five business units
Life Science Research, Clinical Diagnostics, Industrial/Environmental, Labware,
and Sample Collection, to better serve changing customer needs and an
increasingly technologically complex market. D&R/BD-J has over 200
employees in sales, marketing and support services. BD D&R products are
recognized worldwide in patient care and public health ? and, as industrial
standards. These new business units are supported by key functions/groups
within BD-J D&R ? particularly Science and Technology Services. They also
participate as part of Country/Company-wide initiatives such as integrated
selling and One-Company efforts.
Description:
Responsibilities of the Manager / Director position will include leading
the Science and Technology Services Team to include the Research, Clinical
and Industrial business segments. The individual is accountable for the
leadership and development of the Science and Technology Services Team
(STST) initiatives. This will include the continued development of
protocol related to our customer communications/satisfaction (external and
internal, phone and web-site), customer training for instruments and
applications, technical information and technology acceptance.
Additionally included are the integration of such activities with the
critical organizational stakeholders (Marketing, Medical, Regulatory,
Business Development, Technical Support) and the continuous engagement of
the Science and Technology Services Team in project work including product
development, customer relationship building and training/orientation for
the BD-J personnel. Responsible for transfer of core competencies from
U.S.-based BD businesses to BD-Japan.
Qualifications:
Typically requires a PhD in Life Sciences (PhD / post doctoral training in
USA preferred), or equivalent combination of related education and
experience. Previous experience in a leadership role and solid background
in a customer-facing role with accountability for managing/handling
customer issues/concerns to their resolution are preferred. Demonstrated
capabilities to lead and/or manage, challenge organizational barriers, work
through others to achieve results, and balance customer/business focus such
that the organization is continually achieving higher recognition for its
customer focus. Demonstrated ability to effectively communicate at
organizational levels. Knowledge of GMP/ISO and other regulatory agencies
(Japan and worldwide) in relation to healthcare/instrumentation
manufacturing/complaint handling (i.e., FDA, CLIA, 510K; Japan MHW
regulatory practices; etc.). Strong foundation and extensive experience in
Japanese culture and business practices as well as familiarity with U.S.
practices and experience with diverse business teams. Fluent bilingual
English and Japanese required. Effective interpersonal and management
skills. Effective analytical, organizational, and problem solving skills.
Please respond via e-mail at: sanj_hr_staffing@bd.com or via fax at
408/435-0889 INDICATING JOB CODE.
Find out more about us at www.bdfacs.com
BECTON
DICKINSON
Helping All People Live Healthy Lives
This archive was generated by hypermail 2b29 : Wed Apr 03 2002 - 11:53:39 EST