Wayne, We have the PowerMac 7600/132 (64MB, OS 7.5.3) for the FACScan, FACSCalibur, and FACStar+, and a PowerMac 7300/180 (80MB, OS 8.1) for the analysis workstation. We have FileGuard version 3.0.5 on the 7600's and 3.1.2 on the 7300. I just haven't gotten around to upgrading the 7600's yet, especially since we have no problems. The crashes we have had do not seem to be related to FileGuard, since they occur without it at the same frequency. They do seem (at times, at least) to be related to overenthusiastic printing (not waiting for the "sending print job to spooler" message to go off the screen before getting Next File while analyzing, or loading the print spooler with a hundred pages of complex analyses). Since we started encouraging our users to let the Mac send the print job to the spooler before getting the next file, we don't seem to have nearly as many crashes as we used to. We also try to avoid Save As for the analysis/acquisition windows, since that seems more likely to crash than just Save. Also, it's better not to start and quit CellQuest multiple times (as when people come in to use the machine; they should leave CellQuest running and just close their window). And sometimes the crashes just happen for no (apparent) reason at all. As a note, I went through a *lot* of sturm und drang troubleshooting the crashes, looking at software, extensions, control panels, the network, the phase of the moon, etc. and came to the conclusion that sometimes CellQuest (and Modfit) just crash for reasons known only to the Computer Gods. At 09:53 AM 6/8/99 -0600, thus did you send forth: >Janet: > As a former user of FileGuard on Mac workstations, I was interested >in your comments. We had to take it off our computers for a while because >the BD folks felt that it was a likely cause of the frequent computer >lock-ups and crashes that we were having (this was on Quadra 650's). >Unfortunately, we continued to have problems with crashes so I do not think >that FileGuard was the culprit. > We are now preparing to upgrade to G3's and would again like to use >FileGuard. I was curious what Mac's and Mac OS you were using and what >version of FileGuard you purchased. --Janet ---------------------------------------- Janet E. Lewis UWCCC Flow Cytometry Facility Clinical Sciences Center, K4/535 600 Highland Ave. Madison, WI 53792-0001 (608)263-0313 jelewis1@facstaff.wisc.edu ----------------------------------------
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