If you will telephone (517) 349-7617 you will get a live voice at
Meridian Instruments. We have had no problems getting technical and/or
applications assistance. We have an ACAS 570.
Ray
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Raymond B. Hester, Ph.D.
Flow Cytometry Lab
CSAB 357, Biotechnical Services It takes as much energy
The University of South Alabama to be evil as to be good,
Mobile, AL 36688-0002 and few people have enough
Email: rhester@jaguar1.usouthal.edu energy for either course.
Voice: (334) 460-6029 -Robertson Davies
FAX: (334) 460-6073
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
On Thu, 11 Sep 1997, PETER BERCZ wrote:
>
> MERIDIAN ULTIMA CONFOCAL OWNERS: ATTENTION:L As owner of a
> Meridian Instruments (Okemos Mi) Ultima Confocal scope, I came up
> against some trivial problems with the mirror scanning field sensor. So I
> tried to contact Meridian's technical service for advice. There is only a
> voice maill answering service, no living person responds. One gets the
> instruction " for emergency service call an 888 number", which if one
> calls, does not respond at all. Are these people out of business? Who
> among other Meridian Instruments owners and users know anything
> about these people? I heard rumors months ago they were in financial
> trouble. Now the question is, if the manufacturer is defunct, what are
> we to do with our 350K plus expensive machines when we need
> service?
>
> If Meridian is dead, should not we ULTIMA owners form some kind of a
> mutual assitance pool in trying to exchange info and experiences and
> somehow assist eachother in propping up our machines? Please
> owners, respond to this urgent call, WHAT INFO DO YOU HAVE, are my
> worries groundless or based on reality?
>