Greetings everyone: I am interested in gathering cytometry core facility managers experience in the Northeast with Tritech Field Service for BD instrumentation. Of particular interest would be typical service turn-around time for FACScan and FACScalibur service, availability of parts and general experience with their service engineers and customer service organization. Please respond to me directly at rkonz@genetics.com . Thanks for your input! All the best, -Rich Richard Konz, Jr. Scientist Manager; Flow and Image Cytometry Core Facility Wyeth / Genetics Institute 87 Cambridge Park Drive Cambridge, MA 02140 Office: 617.665.5522 Lab: 617.665.5551 rkonz@genetics.com
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