Dear Flowers, As I mentioned in the first resume many moflo users responded (11) and were very happy with their machine. After that I still received a number of positive BD Vantage users responses (6), Coulter Altra users responses (3) and another 2 moflo users responses. In conclusion, I now realise that the respons to such a question (type "are you satisfied or not") allways results in quite some reporting bias: people that are satisfied with their machine tend to respond, whereas the people coping with frustrating problems and troubleshooting simply are not in the mood or have no time to react, unless they are so angry that they spit it out. And honesty prevails that I also got a serious negative reaction from a moflo user who is struggling for almost a year now with a machine that doesn't work properly: from him I also know that there are several moflo customers that have serious starting-up problems. Thanks again for all the input. Dirk Prof. Dirk Van Bockstaele, PhD Laboratory of Hematology Head Flow Cytometry Antwerp University Hospital Belgium
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