Michelle,
I have a new PMac attached to my FACSort, and have been told I have the
latest software (system installed late May 97). I was also told by B-D
that anything higher than 7.5.3 won't work with this latest CellQuest
version.
I would first find out how much 1 - system memory you have, and see if
it needs more,
2 - storage memory you have, and see if
you need more
These issues are critical knowing that it is used for other things as
well. I also have had communications problems with my system, at first.
Not so much now though, and nothing a power down than up again wouldn't
fix...I know, not a good answer, but one that "works".
I "grew up" a PC baby, so I am now learning tyhe MAC way of the world,
and in so doing have heard that yes, some MAC programs can indeed cause
incompatibility problems. You may have to dump all but the most
critical...get rid of all games, screen savers...all memory consuming,
megabyte using programs.
P. Echeagaray
Flow Cytometry Services
Southern Research Frederick
Frederick, MD USA
Michelle Miller wrote:
>
> To FACScan/FACSort/Calibur users,
>
> Earlier this year I posted a query regarding communication problems we
> had been having between our PMac 7600 and FACSort. These were overcome
> by upgrading to CellQuest v3.0d1 and a new EPROM. Recently we received
> an upgrade to CellQuest v3.1f and unfortunately the problem (plus
> others) has recurred. It is sporadic, but often we have to shutdown the
> PMac 4-5 times before it sees the FACSort. Sometimes in the middle of
> acquisition communication fails, with the software saving empty files or
> turning itself to standby. BD are working with us to fix this problem -
> they recommend that we upgrade to System 7.6.1 (we are currently on
> 7.5.3).
>
> They have also suggested that we get rid of all non-BD software on the
> PMac but that is not really an option as I cannot justify a PMac solely
> for this purpose (it is also our labs work-horse computer - when not
> being used for FACS). My question is does anyone else with a PMac and a
> FACScan/FACSort/Calibur successfully use 7.5.3, or has anyone found
> upgrading the system helped the problem? Has anyone successfully used
> the latest Mac OS (OS 8, I think) with CellQuest?
>
> Tthe FACSort is booked solidly all week so this is causing several
> delays and giving me, as custodian of the machine, a major headache.
>
> Thanks in advance,
> Michelle
> JJR, Sydney, Australia
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