Re: Analyzers

From: Alice L. Givan <Alice.L.Givan@dartmouth.edu>
Date: Tue Nov 20 2007 - 16:50:40 EST
Just wanted to counterbalance Uriel's comments on the BD Aria.	I trust him and his
description of the Aria in his facility.  However, we have had an Aria for about four
years now and we think it is terrific.	It sorts for about 8-10 hours every day.  We have
had very little trouble with it.  We have not had a service contract (since the initial
warranty ran out) -- and BD technical support is extremely helpful to us over the phone
(with hour-long conversations and complete descriptions of what parts we should order and
how to put them in on our own).

So, it may be that there are some lemon Arias out there.  But we are very happy with our
non-lemon.

Alice

Alice L. Givan
Englert Cell Analysis Laboratory
of the Norris Cotton Cancer Center
Dartmouth Medical School
Lebanon, NH 03756 USA
tel 603-650-7661
fax 603-650-6130
givan@dartmouth.edu
www.dartmouth.edu/~celllab
Received on Wed Nov 21 12:58:00 2007

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