Service costs

From: Alexander Astrakhan <astrakhan@gmail.com>
Date: Tue Jan 04 2005 - 17:05:32 EST
Dear Flowers

My facility is considering dropping the service contract for our
Calibur, and I need to devise an slush fund for repairs and
maintenance.   Can I get some cost feedback from people operating
without a service contract?  What are approximate costs per month for
maintenance, parts, service, etc.  What company are you using for
service: BD or third-party contractors?  Is this a cost-effective
solution or do you regret not having a defined contract?

I realize the costs will wary greatly from month to month, instrument
to instrument, but any suggestions are appreciated. Thanks.

Alexander Astrakhan
Children's Hospital and Regional Medical Center
Seattle, WA 98102
Received on Thu Jan 6 15:18:00 2005

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