Dear Colleagues: It seems this has ignited another fire....I think that one way to drive this might be if we put together a few key questions on a short survey. If enough of you answer the survey, then it can be a powerful tool to drive change. We will come up with something soon. regards paul On 9 Nov 2004 at 9:40, Lanham, David wrote: > Hi folks > > Just to add my 2 cents. This is something of a bug-bear with many users > judging from previous posts. I have seen the almost annual plea from the > likes of Profs. Roederer and Robinson to check reagent concentrations and > titrate-titrate-titrate before use! So when major suppliers take the 'X > microlitres/test' approach and then either don't release the data, or take > days to find the real concentration we are left feeling that the > manufacturers could do with a simple lesson in basic science and perhaps > customer care. > > If we all start suggesting they print the information of the label or > datasheet perhaps they will get the message. The less charitable side of me > thinks it is an excuse to employ technical support staff. Of course I have had > the situation with one of the biggest manufacturers where their technical > support actually gave me incorrect information when reading the internal > database and I wasted >£800 of reagents, it took some fairly strong threats to > even get a credit note! > > Maybe the big players who read this site should take note that the hard > working scientists & clinicians pay for a solution NOT more problems! > > Cheers > > Dave > > -----Original Message----- > From: Uriel TK [mailto:utk1@013.net] > Sent: 05 November 2004 21:43 > To: cyto-inbox > Subject: Re: why are anti-human mAb concentrations omitted? > > > Calman: > We had a similar problem with Serotec two weeks ago - they wouldn't say how much > Ab there is in their DR and CD86 PE, although they did say how much there is in > their FITC ones. Our local representative managed to get higher up, and it turns > out (at least that's what we were told) that they simply don't check the > concentration after conjugation, only before (?!). So their best answer was > "around 0.1 mg/mL", stating 10 micro-L per test =~ 1 micro-g/test. This was > after politely implying that we wouldn't be able to buy any more from them if we > cannot know how much Ab we are buying. Maybe miltenyi would show a similar > change of attitude when faced with a similar proposition. Coincidentaly, when > titrated (asumming 0.1 mg/mL, using only 0.2 x10^6 mature DCs) both Abs were > very very far from saturation as high as 3 micro-g/mL, they were actually quite > linear up to that point. I dare not conclude that it is nefarious, but certainly > fishy. > > Greetings, > Uriel. > > > > ----- Original Message ----- > From: "Prussin, Calman (NIH/NIAID)" <CPRUSSIN@niaid.nih.gov> > To: cyto-inbox > Sent: Thursday, November 04, 2004 10:06 PM > Subject: why are anti-human mAb concentrations omitted? > > > > We recently purchased anti-CRTH2 PE from Miltenyi Biotec (cat# > > 130-091-238, > > clone BM16, rat IgG2a). As has become the custom for many human reagents, no > > mAb concentration is given, just the number of tests. Miltenyi does not sell > > an isotype control, so I bought a rat IgG2a PE control from a different > > company and then called Miltenyi to get the mAb concentration, which I could > > then match for my isotype control. The very personable Miltenyi technical > > service person politely told me that this information is not given out, > > period. > > > > Any suggestions on how to get this information or any other work-arounds? This > > is the first instance when I have called a company and this information has > > not been freely given. After paying $375 I find it objectionable that Miltenyi > > is not more forthcoming with the mAb concentration. > > > > I would also like to invite Miltenyi, or any company representative for > > that > > matter, to post the reason/justification for not including mAb > > concentration > > in mass units on their vials or product data sheets. When this information is > > omitted, I presuppose, possibly incorrectly, that the company's motivation is > > nefarious. > > > > Please avoid a discussion of the merits of using isotype controls, as I am > > fully aware of their limitations! Thanks. > > > >> _______________________ > >> Calman Prussin > >> Laboratory of Allergic Diseases > >> NIAID/ National Institutes of Health > >> > > The above posting does not reflect the views of the U.S. government. > > > > The information in this e-mail and any of its attachments is confidential and > > may contain sensitive information. It should not be used by anyone who is not > > the original intended recipient. If you have received this e-mail in error > > please inform the sender and delete it from your mailbox or any other storage > > devices. The National Institute of Allergy and Infectious Diseases (NIAID) > > shall not accept liability for any statements that are the senders own and not > > expressly made on behalf of the NIAID by one of its representatives. > > > > > > LEGAL NOTICE > > This message is confidential and contains information which may be legally > privileged. It is intended for the stated addressee(s) only. Access to this > e-mail by anyone else is unauthorised. If you are not the intended addressee, > any disclosure or copying of the contents of this e-mail or any action taken (or > not taken) in reliance on it is unauthorised and is unlawful. If you are not the > addressee, please inform the sender immediately. > > > J.Paul Robinson, PhD PH:(765)4940757 Professor of Immunopharmacology Professor of Biomedical Engineering Purdue University FAX:(765)4940517 EMAIL:jpr@flowcyt.cyto.purdue.edu WEB: http://www.cyto.purdue.edu Have you seen our new HCS webpage? http://www.cyto.purdue.edu/hcsReceived on Fri Nov 12 16:58:00 2004
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