RE: Do your have any DIVA problems?

From: Konz, Richard <Richard.Konz@umassmed.edu>
Date: Thu Oct 14 2004 - 12:01:32 EST
Hi Akos:
 
Yes...we have DIVA problems as well.  The worst "Bug" is the overflow
issue.	If we go above 2.5 million events per experiment, DIVA crashes
and we lose data.
That is a real problem for a CORE facility.  So far, BD has not
addressed it.  As well, DIVA 4.0 was supposed to have bi-exponential
compensation.  Not there.
 
I usually don't complain on the Cytometry Mailing List, but I hope BD
will take notice and become a little more proactive with their software
before they release it.
 
Akos - good point about upgrades.  Word to the wise; buy a "fully
loaded" instrument if you can.	Upgrades are REALLY expensive!
 
Best regards to all,
 
-Rich
 

Richard F. Konz, Jr. 
Research Assistant Professor 
Department of Medicine 
Graduate Faculty, Immunology and Virology Department 
Director, Flow Cytometry Core Facility 
UMass Medical School 
55 Lake Avenue North 
Room: S5-322 
Worcester, MA 01655 
Office:  508-856-1598 
Lab:	 508-856-3276 
Fax:	 508-856-5004 
Email:	Richard.Konz@umassmed.edu 
Web:	http://www.umassmed.edu/facslab 

 

________________________________

From: Akos Szilvasi [mailto:Akos.Szilvasi@biogenidec.com] 
Sent: Wednesday, October 13, 2004 10:51 AM
To: cyto-inbox
Subject: Do your have any DIVA problems?



We are experiencing serious  - and so far not fixable - problems with
DIVA 4. Most of the issues are Java related. In addition error and
overflow messages combined with couple of other issues. We are planning
to buy a second LSR II and an ARIA but this Java based software is
rather scary. 

I would like to see how many of you are experiencing some sort of
difficulties with Diva. We especially want to know about the Java errors
and stability issues. 

Thanks, Akos 

[An other note: before you buy a new cytometer consider future upgrades
and ask how much they cost. You may be surprised.] 

.........................................
Akos Szilvasi
Biogen Idec Flow Cytometry
12 Cambridge Center, 
Cambridge, MA 02142
tel  617 679 2160
fax 617 679 2304
akos.szilvasi@biogenidec.com
Received on Thu Oct 14 15:38:00 2004

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