Hi Derek, My name is Stephen Sullivan, a post doc in the Gurdon Institute (same place as Dr Mark Jackman, who has contacted you previously). I have been trying hard to get our Aria sorting properly for the last year now and over the past few months we realised that alot of our problems were caused by degrading nozzels (as I have read it is your major problem with you too). We have recently have had a new problem....sparking from the deflection plates. We had to get a new sorting chamber installed but the problem does not seem to have gone away....yesterday their was sparking between the deflection plates and chamber again (with an accompanying burning smell). It is nothing obvious like the detection voltage is too high (it is 4500V) or an unclean deflection chamber. Have you ever had this problem? The other question I wish to ask you is a broader question.....here at the institute we dont have a full or part time staff member committed to the Aria. Given that BD have no stopped advertising the sorter as not requiring a full time staff member, do you think that the machine can every be functional for long periods of time if it is only being used for 3-4 6 hour sessions a week? I have tried hard over the last year and have never had the machine functional for longer than 9 days straight. What do we should do here....continue as normal or tell the bosses that the machine needs a person commited to it full time. I would really appreciate your opinion. StephenReceived on Wed Aug 25 12:38:00 2004
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