Re: Magneto-Optical Disk worries on a HP340-based FACScan

From: Neal Benson (nbenson@ufl.edu)
Date: Fri Jul 31 1998 - 08:12:02 EST


Andreas,

While I'm not familiar with that particular drive, most Bering products
incorporate a self-test when they start up, or perhaps there's another way
to activate it.  Results are often indicated by a sequence of lights on the
rear of the drive.  Hopefully you still have a manual for it - see if it
describes a self-test.  (You may have to read up on the test procedure,
like whether it needs a blank cartridge installed, etc.)  If it fails, you
definitely have a hardware failure, and will need to have either BD or
Bering repair/replace it.

If you no longer have the manual, BD should be able to supply you with the
information to check the self-test.

Neal

At 02:45 AM 7/30/98 +0200, you wrote:
>
>Dear Flow-ers,
>
>maybe one of you out there has the decisive tip or recommendation
>concerning a heavy problem. All other efforts including praying to God,
>calling B-D technical support service for a couple of times have not been
>successful yet.
>
>Our computer system for the Becton-Dickinson FACScan shows some severe
>problems I was unable to fix last six days (and nights). All problems
>relate to the initialization of our backup media, magneto-optical disks
>(MOD). 
>
>First problem occurred as follows: On trying to initialize a blank MOD with
>consort32 system utilities, following error message was displayed after
>approx. 5 minutes of initialization:
>
>>>> ERROR -27
>>>> Graphics Routine Error
>>>> -----------------------------
>>>> Restart with Debugger (Y/N)?
>
>Before this message came up on the screen, neither created superblocks have
>been displayed nor any other message indicating ongoing mod initialization
>was shown on screen. Due to our assumption that this error could be based
>upon some graphical OS routine located in masterpage or consort software,
>we attempted to initialize MOD on the operating system level by running
>MEDIAINIT.CODE. This action led to two results:
>
>(1) The system hanged up and crashed after approx. 5 minutes of MOD
>initialization with the MOD drive having no audible activities like e.g.
>spinning sounds. The computer had to be restarted. After restarting the
>system an additional attempt to initialize a MOD in the aforementioned
>manner led to the same result.
>
>(2) The MOD was initialized after approx. 30-45 minutes. No error messages
>came up by the system or by MEDIAINIT. On using the initialized MOD,
>several problems occured. On one occasion the logical unit #13: was not
>accessible for CONSORT utilities or master page file utilities. Using the
>"reconfiguration disk drives" command in consort utilities (option 6) did
>not solve the problem. Returning to OS level made the MOD accessible, but
>other problems came up as a consequence. Copying files onto MOD was not
>possible, deleting files and directories on MOD was not possible, too.
>Nevertheless the creation of new directories on MOD was possible
>immediately after initialization.
>
>Repetitive HFS checks by HFSCK.CODE were run on the problematic MOD that
>showed "BAD CYLINDERS", "PARTIALLY ALLOCATED INODES", "BAD SUPERBLOCK
>NUMBERS" and so on, that all were fixed by HFSCK. Nevertheless any
>following attempts to copy files onto MOD or to create directories on MOD
>resulted in "failures to access drive", "corrupted file system", "can not
>read block 314747" etc.
>
>Using other blank MODs showed the same behavior and problems. MODs that had
>been initialized prior to these events are still accessible by the system.
>Files can be stored upon, directories created and deleted on MOD.
>
>Interestingly initialization of diskettes does not show any problems at
>all. Both hard disk drives present in our system did not show any anomalies
>either.
>
>All calls directed to B-D technical service personnel yielded neither
>solutions nor answers to our problem. Extensive searches on B-D and HP
>websites showed no existing support for the HP-based FACScan. Therefore I
>would like to rely on any expertise or opinion anyone of you might have on
>this issue. BTW, we already have ordered 200 diskettes and feel set back to
>the times where floppies were considered as state of the art backup medium
>and a mac-G3-based FACSstation is on its way ;-) 
>
>Our hard- and software configuration is as follows:
>>>> Hardware
>--- Becton Dickinson FACScan
>--- Hewlett-Packard HP340 computer (Motorola MC68030 CPU, 4 MB RAM,
>BMP-Video, HP-IB Bus System)
>--- Bering MOD Drive (linked to CPU via HP-IB Bus; capacity max. 512 MB per
>MOD side, real 314 MB)
>--- Verbatim MOD, 512 MByte max. capacity per side, 1024 Bytes per sector,
>double-sided
>--- HP Hard Drives, 40 MB capacity (unit #11:), 60 MB capacity (unit #12:)
>
>>>> Software
>--- HP Pascal Operating System Version 3.22
>--- Becton Dickinson Master Page Version 1.1.2
>--- Becton Dickinson CONSORT 32 utilities Version 1.0.2
>--- Becton Dickinson LYSYSII Software Version 1.1
>
>Any help is greatly appreciated and will be honored by sufficient
>quantities of german beer (in case any of you being in Duesseldorf ;-)
>
>Thanks a lot in advance
>
>
>
>_________________________________________________________
>Andreas Christaras
>Heinrich-Heine University Children's Hospital Duesseldorf
>Lab. of Experimental Hematology (KMT-Labor)
>Bldg. 14.82 (Gebaeude 14.82) - Moorenstrasse 5
>4 0 2 2 5    D U E S S E L D O R F    -   G E R M A N Y
>---------------------------------------------------------
>Fon: +49-211-81-16103               Fax: +49-211-81-16191
>E-Mail: christar@uni-duesseldorf.de
>_________________________________________________________
>
>

--
Neal Benson
University of Florida
nbenson@ufl.edu


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