List mechanics - replies and bounces

From: Steve Kelley (SKELLEY@flowcyt.cyto.purdue.edu)
Date: Wed Feb 11 1998 - 10:13:03 EST


In principle, the bounce messages should only come to me.
There are headers in the mail messages that *should* be
honored by the software that receives the mail on the other end,
that would restrict error notification to me as the actual sender,
rather than the original author.

Unfortunately, the 'state of the art' in E-Mail software is
absolutely abysmal, from top to bottom, first to last, simple
to complex.  It pretty much all stinks, because it pretty much
all assumes that the users want to use their email exactly the
same way the author of the software does.

Some clients honor the error headers, some don't.  Some handle
attachments well, some don't.  Some handle word wrap automatically at
the reader, some try to impose wrapping at an intermediate stage, some
ignore it totally.

The fundamental transport agents, the programs that get the
mail from computer to computer, are a little better, but the main
program used by most system administrators was designed back in
the late 60s and has been incrementally (perhaps accretionally is a
better term) 'improved' since then.

And that, I think, is the main problem with E-Mail software in
general.  It is accreted, rather than designed, and unless all the
various authors of all the various clients start thinking similarly,
we will continue to have problems.

Now the specifics.

The bounce problem occurs because the original author's address is
in one of the headers of the message.  The *only* way to completely
solve the bounce problem, is to completely remove the author's address
from all of the standard headers.  This would make it *impossible* for
any client to ever 'reply' to an individual - the reader would have
to make a conscious decision to restrict his or her reply, then
either type or cut-and-paste the author's address (an error-prone
operation).  For various reasons, we have decided to keep the
author's address in a standard header,  therefore, some software will
continue to send a copy of bounce messages to the author as well as
to me.

What I will do, is to be much more aggressive over the next few weeks
in weeding out addresses that fail.  I have been very hesitant about
pruning the address list, since many 'failures' are due to temporary
conditions.  I will try to be careful about which addresses get
removed, but if you find yourself not receiving cytometry mail
suddenly, please let me know.

Steve

Steve Kelley            kelley@flowcyt.cyto.purdue.edu

Purdue University Cytometry Laboratories    (765) 494-0757  -- voice
B050 Hansen LSRB, Purdue University         (765) 494-0517  -- fax
West Lafayette, Indiana, 47907


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