From: AAllen1216@aol.com
Date: Tue Jul 02 1996 - 15:00:50 EST
Hello again! First of all, thanks to all who replied so quickly to my question regarding my new FACScalibur. BD also saw the posting and they have been very quick to respond and to assure me that we will get all the bugs worked out. For those of you who are interested, all of the responses I got were very much in favor of the FACScalibur. It seems that we indeed are having unique problems. Our problems recently seem to be mostly software based and I am hoping we will resolve them soon. As to those of you who asked, our user's are minimally trained, as no one at our institute has been able to attend Flow school yet. I agree that this is probably the cause of some of our problems, 1. running on an empty sheath container, and 2. priming the instrument with a tube on it. We are planning to have BD come in within the next couple of weeks for more thorough training and this will help with the multi-user problems. (I hope! :) ) Thanks again for all your responses!! Abby Allen Center for Blood Research Boston, Ma. aallen1216@aol.com
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