AW: FACScan upgrade

From: Eckstein, Volker (Volker_Eckstein@med.uni-heidelberg.de)
Date: Mon Dec 10 2001 - 05:27:09 EST


Paula

I am really surprised too. I think it's not of great value to confuse people
like Larry with such forms of information which are definitely not true. If
you mean that sometime BD will change the computer platform from Apple to PC
then you may be right but this is not a problem. One of our FACScans is now
daily hardworking for 14 years and has till now seen three computer systems.
It's like changing clothes. But nonsupporting FACScan customers and
especially their machines furthermore would be the biggest mistake BD could
do. It would create frustration and a lot of old and probably new customers
would change from BD to one of the competitors as quick as possible.

Volker

Volker Eckstein PhD
Dept. Internal Medicine V
University of Heidelberg
Heidelberg
GERMANY
volker_eckstein@med.uni-heidelberg.de

-----Ursprüngliche Nachricht-----
Von: Larry Arnold [mailto:lwarma@med.unc.edu]
Gesendet am: Donnerstag, 6. Dezember 2001 23:30
An: Cytometry Mailing List
Betreff: Re: FACScan upgrade


Paula

Where does this information come from?  They renewed my service contracts
to run to next October.

Larry

At 09:14 AM 12/6/2001, you wrote:

>Hi Matthew,
>    Please note that BD will no longer be supporting the FACScan soon.
>Coulter also makes flow cytometers.
>
>                         Paula
>Paula Fukushima
>Flow Cytometry
>LP, NCI, NIH

Larry W. Arnold, Ph.D.
Associate Professor
Director, Flow Cytometry Facility
Department of Microbiology and Immunology
Lineberger Comprehensive Cancer Center
CB# 7290
University of North Carolina at Chapel Hill
Chapel Hill, NC 27599
Phone: 919-966-1530
FAX: 919-962-8103



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