I was wondering how many people out there are using Cytomation's Summit software on analyzers. We have just recently upgraded our scans from the DOS based Cyclops software to the NT based Summit software and have found a lot of bugs as well as a lack of general functions for data acquisition (such as the ability to save gate listmode files) available on all other softwares including their DOS software. We are having crashes daily and have lost protocols and other files for no reason-they just vanish. Cytomation seems aware of these problems and fixes are supposedly on the way, but that does us no good in the mean time. One of cytomation's answers is that the software/cicero connections behaves differently depending on the model of FACScan you have (I had no idea there were different models of FACScans) and apparently we must have three bad ones. I was wondering if others are having similar problems. How many people out there have these systems and what kind of luck have you had with them? Thanks for any input, Brian Newsom Director, Flow Cytometry Center for Cell and Gene Therapy Baylor College of Medicine
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