RE: Cytometry Companies and the Internet

From: Fischer, Randy (RFischer@therimmune.com)
Date: Tue Apr 11 2000 - 08:09:50 EST


Good point Keith.  It would then eliminate what happened at one of my
previous positions where BD never sent us the upgrades until we had a
problem with the software.  Then, they were surprised at the version I
had.  If there was an update link on their website, that would not
happen.

Randy Fischer
TherImmune Research Corporation
9700 Great Seneca Hwy
Rockville, MD 20850
(240) 453-6256
RFischer@therimmune.com

> ----------
> From:		Keith Bahjat
> Sent:		Saturday, April 8, 2000 10:49 AM
> To:	Cytometry Mailing List
> Subject:	Cytometry Companies and the Internet
>
> Which raises an interesting point we were discussing earlier this
> week. As the software that controls our cytometers, like Cellquest and
> EXPO, require hardware dongles, and thus are VERY secure, why do the
> companies still make us jump through hoops to get updated copies??
> They could post the update on a web site, and save the cost of having
> those 5000 CD's burnt every time you upgrade to version X.X.1. The
> WHOLE CD with all of BD's sample files and documentation on it is
> still only 40 Mb! That's not even a 7 minute download at only
> 100K/sec.
>
> Hope someone out there is listening. I think we've all got enough
> useless AOL, Compuserve, and Earthlink CD's laying around. We don't
> need CD's from cytometry companies on top of that. Post it on a web
> site.......PLEASE!
>
> kb
>
> Keith Bahjat
> kbahjat@ufl.edu
>
>
>
> on 4/7/00 4:28 PM, Joanne Thomas at thomas@tritechinc.com wrote:
>
>
>
>	Hi All!
>	We have been trying to purchase the new version of CellQuest
> which is supposed to address the OS 9 issues and have been told that
> it is on back order for some time now. Has anyone else had a problem
> getting version 3.3???
>
>	Joanne Thomas, M.S.
>	Director of Operations
>	TRITECH Field Engineering
>	2014 Renard Court, Suite I
>	Annapolis, MD  21401
>	1-800-886-7004 (USA)
>	1-410-266-1522
>	410-266-0935 (FAX)
>	thomas@tritechinc.com
>
>
>
>
>



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