Fellow Flow Cytometrists, I just got back from vacation an read an e-mail on a survey concerning Becton Dickinson's service performances. I have had nothing but positive experiences with this company over the past eight years with their instrument and reagent sales personnel; our current representives our absolutely outstanding. Why not conduct a survey concerning other flow cytometry companies, and include both positive and negative experiences? In my opinion, this would give a much clearer picture on any evaluation of service performance. Sincerely, Hector Pulido Impath Clinical Laboratories HPulido@aol.com
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