I am not in the habit of giving unsolicited testimonials, but I have to say that in balance our service experience with BD has been almost flawless. Since buying our firstBD instrument ( FACSort in 1993 ) our service relations has been incomparably better than it was with our previous instrument ( an EPICS ). I don't question the experiences of others, but for us BD's service arm has been quick and competent. Brent Dorsett Director, Special Pathology Laboratories Lenox Hill Hospital New York, NY
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