We are running a BD-Vantage equiped with a Quadra and Cellquest
software. We too had connection problems, mainly after running the
cytometer in sorting mode for > 1 hour. The error message was : 'GPIO error'.
Shutting off both cytometer and computer was the only thing that
worked. The BD techniqual service has tried everything, including
changing the computer and interface boards, with practically no
results. The only trick we found, was to open the cytometer's door
during sorting (so that there is no overheating of the electronics??) This has
significantly improved our problems...
Bart Lambrecht
Department of Respiratory Diseases
University Ghent
Belgium
bart.lambrcht@rug.ac.be